Changing your Voicemail Greeting / Setting an Out-of-Office Greeting

Changing your Voicemail Greeting

If you have never signed into voicemail before, please skip down to the section “Brand new user setup” – otherwise pick the method that matches how you want to modify your greeting

From your telephone:

• From your telephone, press the button to the left of the extension you want to modify voicemail on (in many cases, this is not the first button on the phone)
• Pick up your receiver and then press voicemail button. This button looks like a cassette tape ( )
• Enter your current voicemail passcode followed by #. (If you need to reset it – please use these instructions to reset your passcode yourself).
• Press #4 – for Setup
  • Change Greeting – Press 1
  • Follow the prompts

From any district telephone:

• From a district telephone, dial 1060 - (this is the extension to the Unity messaging system).
• When the system answers with its welcome message, "Hello Cisco Unity messaging system..."
  • Immediately press the star key (*)
  • Enter your voicemail ID number (this is your 4-digit extension) followed by #.
  • Enter your PIN # followed by #
• Press #4 – or Setup
  • Change Greeting – Press 1
  • Follow the prompts

From an off-campus telephone:

• From an off-campus phone dial 262.968.6300.
• When the system answers with the auto attendant message
  • Immediately press the star key (*)
  • Enter your voicemail ID number (this will be your phone extension) followed by the pound key (#)
  • Enter your PIN # followed by #
• Press #4 – or Setup
  • Change Greeting – Press 1
  • Follow the prompts

From any district computer (while on the district network)

• Go to the following link: https://do-cuc1.kmsd.local/ciscopca/home.do
• Sign in with your regular district username (no @kmsd.edu is required) and password
• Navigate to "Messaging Assistant"
• Click "Greetings" along the top
• To modify your “Standard” greeting – click the word “Standard”
• Click the “Record” button – this should all you to create your recording on your computer
• Alternatively, change the recording source to “Phone” and the system will call you at your extension so you can record the message

Setting a vacation / out-of-office greeting

• You can go under Setup menu (Option #4) in the voicemail menu to do this, but we recommend using the web method for changing this
  • Go to the following link: https://do-cuc1.kmsd.local/ciscopca/home.do
• Sign in with your regular district username (no @kmsd.edu is required) and password
  • Navigate to "Messaging Assistant"
  • Click "Greetings" along the top
• Click the word “Alternate”
• Configure an “Enabled until date”

• Click the “Record” button – this should allow you to create your recording on your computer.

• Alternatively, change the recording source to “Phone” and the system will call you at your extension so you can record the message

Brand new user setup:

• Use one of the above methods
• When prompted for a PIN, use 124578#
• The Unity system will prompt you to:
  • Record your name
  • Record a greeting
  • Set a new password (a minimum of 5-digits)
• Once you have completed all the prompts your voicemail box is ready to receive messages.